Privacy policy
Rakeez Electronic Insurance Broker Company is committed to protecting the data of its clients and ensuring they understand how such data is collected, used, and processed. The purpose of collecting this data is to provide insurance services. Rakeez strives to deliver its services at the highest quality by implementing the regulations and guidelines of the Insurance Authority and all related laws and circulars. These terms and conditions apply to your use of the Rakeez website and mobile application.
Please read Rakeez’s Privacy Policy carefully to gain a clear understanding of how your personal data is collected, used, protected, and managed in relation to our website. By continuing to use our services, you are considered to have accepted this policy. For any inquiries, please contact us using the communication channels provided on our website.
Definitions
Terms used in this policy: Unless the context indicates otherwise, the terms and expressions used in this policy shall have the meanings defined below.
• Policy: Refers to this Privacy Policy. • Insurance Authority: The authority responsible for regulating the insurance sector in the Kingdom of Saudi Arabia. • We / Us / Our: Rakeez Electronic Insurance Broker Company. • Information: Any statement that can identify an individual directly or indirectly. • Data Processing: Any operation performed on personal data, whether manually or automatically, including collection, recording, storage, indexing, organization, etc.
Acknowledgment
By using the website, you acknowledge the collection and processing of your personal data by Rakeez Electronic Insurance Broker in accordance with the Personal Data Protection Law.
Scope of the Policy
This policy applies to the Rakeez website and mobile application. Please note that the website may contain links to other websites not governed by this policy. You should read the privacy policies of any other websites you visit to ensure your information remains secure. You are solely responsible for any interactions you have with such external websites, and this does not imply endorsement by Rakeez.
Cookies
Cookies are pieces of information stored on your device by a server to enhance and simplify your experience on a website. Cookies help identify whether you have previously visited a site. They do not harm your computer or mobile device.
The cookies used on our site do not contain any personal information about you and cannot be accessed by others. Their main purpose is to determine if a user has previously visited the site.
Circumstances in Which Data May Be Disclosed
1. With the consent of the data subject, in accordance with the Personal Data Protection Law. 2. If the personal data has been collected from a publicly available source. 3. If the requesting party is a public authority, for public interest, security purposes, law enforcement, or judicial requirements. 4. If disclosure is necessary to protect public health, public safety, or the life and health of specific individuals. 5. If the disclosure is limited to processing in a way that does not identify the personal data owner or any individual directly. 6. If disclosure conflicts with the interests of the data subject, provided the data is not sensitive.
Exceptions are outlined in Article 26 of the Personal Data Protection Law.
Data Collection and Storage
Rakeez collects only the minimum necessary data. Data is collected directly from the client when requesting insurance quotes, through a set of questions required to provide accurate quotes. Information may also be collected when contacting Rakeez via our multiple communication channels. Data is collected for specific, explicit purposes and for which it was obtained. To ensure accuracy and currency, please notify us of any changes to your data.
By providing your personal information, you consent to its storage and management according to this privacy policy.
Data Processing
Data is processed by collecting client information and providing it to insurance companies to facilitate obtaining insurance quotes.
Data Subject Rights and How to Exercise Them
Under the Personal Data Protection Law, data subjects have the right to:
1. Be informed of the legal basis for collecting their personal data and the purpose of collection. 2. Access their personal data held by the data controller, in accordance with regulations. 3. Request their personal data in a readable and clear format, following the prescribed procedures. 4. Request correction, completion, or updating of their personal data. 5. Request destruction of their personal data.
Data subjects may exercise these rights by completing the request form and sending it via email to: info@rakeez.com.sa
Data Destruction
Clients may request the destruction of their data held by the company by submitting a request specifying the type of request via email to info@rakeez.com.sa.
Governing Law and Jurisdiction
These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes related to these terms shall fall under the exclusive jurisdiction of the Riyadh courts.
Privacy Policy Updates
Rakeez reserves the right to amend this privacy policy at any time without prior notice. Continued use of the website constitutes acceptance of any changes. The confidentiality terms remain effective even after the termination of this document.